Question 1

Emergency

Accepted Answer

We do not provide emergency services. In case of emergency, contact the emergency helpline or go to your nearest hospital.

Question 2

Why SEVEE?

Accepted Answer

Diverse Expertise: Our multidisciplinary team works collaboratively to address your mental health from multiple perspectives.
Client-Centered Care: We believe in person-centered therapy, empowering you to be an active participant in your journey, ensuring that your goals and preferences are always at the forefront.
Cultural Sensitivity: With a focus on meeting the diverse needs of our clients, we offer services in multiple languages and tailor our approaches to respect cultural backgrounds and beliefs.
Continuous Professional Development: Our team remains up-to-date with the advancements in mental health care to provide the most effective and innovative treatments.

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Question 3

Is therapy for me?

Accepted Answer

Therapy/counselling is for people who want to take charge of their lives. Counselling is for individuals seeking their individuality, who wish to detangle their lives, seek clarity, and accept different paradigms. ​​

Question 4

Can you decide for me?

Accepted Answer

No, we cannot decide for you, and SEVEE CARE PVT LTD does not take any responsibility for the actions of anyone else within or outside the team.

Question 5

How does therapy works?

Accepted Answer

Therapy is a slow journey, your commitment will decide the time to overcome the challenges. People often create a bubble of illusion to maintain sanity in everyday life, and that "dullu sullu lu"(https://www.seveecare.com/post/delulu-is-the-solulu-kabhi-socha-hai-what-your-mind-is-protecting) is the culprit behind your symptoms. In therapy, we work towards providing you a safe space where we can dive to the depth of your unconscious core and allow your deepest fears, beliefs, and failures to come out to the surface, to heal is to feel.

Question 6

Why Choose Online therapy?

Accepted Answer

​Convenience and Flexibility: Access professional help from the comfort of your home, at a time that works best for you.
Anonymity and Privacy: Online sessions offer the opportunity for more discretion, allowing you to engage openly and honestly in a secure environment.
Global Reach: Our platform connects you with experts from around the world, ensuring you receive the right support, regardless of location.
Consistency: Whether you're traveling or living in remote areas, online counseling ensures continuous access to care without disruption.

Question 7

Will I truly get rid of my stress?

Accepted Answer

Stress is mostly helpful in giving purpose to life (mostly in a destructive way). Stress is also an ongoing process and keeps changing its theme, so we cannot take that out completely, but we learn to be resilient enough to use only what is helping and discard what is trapping.

Question 8

Will sessions be in USD or INR?

Accepted Answer

Payments are in INR via Razorpay. International cards are accepted.

Question 9

Is my problem real or it's in my mind?

Accepted Answer

​If it's in your mind, what makes you think it's not real? If something is getting in your way towards the goals you want to achieve, if something you are feeling but cannot name it, if you are not thriving, then yes, it's a real problem.

Question 10

Will this really work? How can "I" help?

Accepted Answer

We will believe in your truth, and we believe, for every real problem, there is an actionable solution. (agar solution nahi, toh problem real nahi, kyuki delusional problem ka koi solution nahi) You can help us by being authentic, true, and open-minded. Know why you are here,  not everyone comes to heal, sometimes people come to learn to manipulate, too. If you are here to heal, you will see that the progress and promises from our side have been met, and you are going towards achieving your goals and better relationships with yourself and others.

Question 11

Can I book therapy if I live outside India?

Accepted Answer

Yes, SEVEE offers online therapy worldwide for Indians and NRIs.

Question 12

Entering and exiting the therapy journey

Accepted Answer

When You Begin:
Welcome to therapy — a space carved out just for you. Like any relationship built on honesty and trust, therapy asks for your presence, patience, and participation. It’s not a quick fix, but a courageous journey through your inner world. There may be twists, pauses, even detours — and that’s okay. The goal isn’t perfection, but clarity. Our hope is to walk beside you as you gently untangle, understand, and begin again — one insight, one shift, one session at a time.

When You Pause or Leave:
Your membership with SEVEE is now complete. Thank you for choosing us to walk alongside you in this part of your journey. We hope this season brought you clarity, commitment, and the courage to shift. May you carry forward the insights, strength, and self-awareness you've gathered. And if the road ever calls you back — for deeper healing, new perspectives, or simply a space to breathe — we’ll be here, ready to welcome you into your next chapter. Cheers to your journey ahead.

Read Here (https://www.seveecare.com/services-1)

Question 13

Do you give discounts or cover insurance?

Accepted Answer

Check out Plans & Pricing and use the valid coupon code if you have any at the checkout.

We don't provide or cover insurance services.

Question 14

Do you provide in-clinic or in-office therapy?

Accepted Answer

Yes, we do provide in person therapy with Parita Shah Sharma in our Ahmedabad, Gujarat, India practice. 
For onset appointments please what's app at +919712777330

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Question 15

Do you offer flexible time zones (PST/EST)?

Accepted Answer

Yes, we offer evening and early morning IST slots to suit your time zone.

Question 16

How many counseling sessions would I need?

Accepted Answer

There are no fixed number of sessions, however, it depends on, 
your challenges, personality, life circumstances, session frequency, the defined goals & your commitment. READ MORE (https://www.seveecare.com/post/why-isnt-therapy-a-quick-fix)

Question 17

Can I book sessions in Hindi, Gujarati, English?

Accepted Answer

Yes, you can choose your preferred language—Hindi, Gujarati, or English.

Question 18

What is Couples Counselling? How does SEVEE conduct it?

Accepted Answer

Couples Counselling at SEVEE (https://www.seveecare.com/service-page/couple-marriage-relationshiptherapy?referral=service_list_widget)is a safe, non-judgmental space where partners come to work on their emotional and relational well-being. It’s not about fixing each other, winning arguments, or saving the relationship at all costs. It’s about understanding - yourself, your partner, your patterns - and making conscious choices.

At SEVEE, we start with a joint session where both partners meet the therapist together. After that, we usually move to individual sessions to better understand each person’s emotions, stories, and triggers. This combination allows the therapist to support the relationship without either voice being lost.
We charge per session, not per person. However, for therapeutic depth and clarity, we recommend a maximum of 3 people in any session (the couple + therapist).
Couples therapy works only when both partners are willing to participate. If one is doing the emotional heavy lifting alone, therapy cannot truly progress.
We are not lawyers seeking divorce. We are not family elders trying to keep you together. We are mental and emotional health practitioners, here to help you gain clarity, communicate better, and choose consciously - whether that leads to healing together or parting peacefully.

We recommend what we call the “100 Days Box” - stay in therapy for 100 days before making major decisions about your relationship, unless you’re in danger.

If you are experiencing physical or severe mental abuse, please contact a women’s helpline or legal authority immediately, and book your session alongside. SEVEE does not provide emergency services or physical abuse interventions.

Question 19

Can My Family or Well-Wisher Receive Updates About My Wellbeing?

Accepted Answer

Yes — but only under specific conditions. Therapy is a private and protected space, and your wellbeing is handled with utmost care and confidentiality.

Updates will be shared with your family or well-wisher only if one of the following applies:
1. You provide written consent explicitly allowing us to speak with them.
2. They book a separate session, or you choose to use your own session time to include them in the conversation.
3. There is a risk of harm — if you pose a serious threat to yourself, someone else, or your surroundings.
4. You have lost touch with reality and are unable to make decisions or ensure your own safety.

We do not share any personal updates over phone calls or messages unless you’ve explicitly allowed it. Your voice matters the most in your healing — and we’re here to honour that.

Any online appointment is a video call only. There will be no counselling or updates via messages or on call.

Any call conversation that goes beyond 10 min. will be charged ₹100 per minute. (Subject to change without notice)

We do not provide emergency services. In case of emergencies, please contact your treating doctor or your nearest hospital.

Question 20

I think it’s not me, but the other person/environment needs to change...

Accepted Answer

If that’s the case, the sessions are not for you. If you want to take charge of your life & your well-being, then these sessions are for you. We cannot change any other person or your life circumstances for you.
​

Question 21

I am seeking counseling sessions for my loved one, who refuses to come for sessions. What can I do?

Accepted Answer

Well, in that case, you need to book an appointment for yourself and we will guide you further.

Question 22

Q: I got busy and couldn’t attend my sessions within the given time. Can I extend them?

Accepted Answer

We understand life gets busy and truly appreciate your honesty. While we’d love to accommodate, sessions are valid only within the set time frame to ensure fairness to all clients and our therapists' schedules. We hope you’ll rebook when you're ready-we’re here for you.

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